SmartWork Automation

We build operational systems that scale for small businesses

We help businesses save time and money by streamlining existing processes and boosting employee impact.

Trusted solutions provider for over a dozen small businesses
Benefits

Value delivered for our clients

50%
reduction in cycle time for software development in 2 months
$50k/mnth
saved through creation and implementation of performance reports
10 hr/wk
saved of client time by producing tailored CRM and PM systems

Tailor-made CRM and PM

A generic CRM or PM template won’t cut it in today’s dynamic business landscape. We design these systems tailored to your workflows and goals, using platforms like ClickUp, Airtable, Jira, and Monday.com.

Our systems streamline lead management, follow-ups, and customer engagement—ensuring efficiency at every stage. Whether leveraging your current platform's flexibility or building a solution from scratch, we make your CRM and PM tools a growth driver, not just a data hub.

Empower your team with tools that adapt to your needs and scale effortlessly.

Connected Processes Simplified

Stop wasting time on repetitive tasks. We automate workflows with low and no-code tools like Zapier and Make.com - making it easy to manage.

Think automated invoices, synced updates, and instant report generation—all without manual input. By integrating platforms like ClickUp and Monday.com, we simplify your processes while reducing errors.

Let automation handle the busywork so your team can focus on what matters.

AI-Driven Optimization

Leverage AI tools like OpenAI ChatGPT and Anthropic Claude to optimize your business. From predictive analytics to smarter workflows, AI transforms how you operate.

Boost efficiency with AI chatbots for customer service or automate decisions with intelligent systems. We make cutting-edge tools accessible and actionable for your team.

Turn data into insights and opportunities into results with AI-driven solutions.

Process Discovery First

Every transformation starts with understanding. We analyze your existing workflows and platforms to uncover inefficiencies.

Through collaborative sessions, we pinpoint pain points and craft tailored strategies for automation and growth. This ensures every solution is relevant and future-proof.

With a clear plan in place, we deliver systems that create real impact.

Systems That Scale

As your business grows, your systems should too. We create scalable solutions using some of the most common business platforms, meaning you don't need another subscription.

From managing larger teams to expanding services, our tools adapt to your needs. Effortless data syncing, real-time tracking, and scalable workflows ensure growth without bottlenecks.

Get the operational backbone your business needs to grow confidently.

Testimonials

What Clients are Saying

"Mark was great! Very responsive and definitely knows his stuff. I'd recommend him to anyone looking for some help with automation"

jose diaz
content creator and marketing strategist

"Mark did an amazing job! We couldn’t be happier with the finished product."

danille thompson, Ph.D.
product strategy leader

“As a small business owner trying to implement technology solutions, I needed someone to understand my situation quickly and provide honest insights into my problem. Mark did just that and more. He understood my issue clearly and made himself available to solve the issue in the most mutually beneficial way. I will hire Mark again.”

greg virgin
ceo and principle broker

"Facing a MailerLite automation challenge that had me completely stumped, Mark swooped in with calm professionalism. He listened carefully, dove in with confidence, and resolved the problem lightning fast. His communication was prompt, and he went above and beyond to ensure I understood the process. I wouldn't hesitate to hire him again."

mj mumford
author

Become Part of the Next Business Class

FAQ

Got Questions? We’ve Got Answers!

What type of businesses do you work with?

We specialize in helping small to medium-sized businesses across various industries. Whether you’re a startup looking to streamline operations or an established company seeking scalable solutions, we tailor our services to meet your needs.

How do you approach a new project?

Every project begins with a deep dive into your current workflows and challenges. We conduct discovery sessions to understand your business processes and identify inefficiencies. From there, we create customized solutions that align with your goals and scale with your growth.

What is automation, and how can it help my business?

Automation uses technology to perform repetitive tasks, like sending invoices, syncing data, or generating reports. This saves time, reduces errors, and allows your team to focus on high-value activities. Platforms like Zapier, Make.com, and scripting tools enable us to implement these solutions efficiently.

Can you integrate my existing tools and systems?

Absolutely! We excel in connecting and automating existing tools through platforms like Zapier, Make.com, and API integrations. Whether you’re using CRM systems, project management tools, or communication platforms, we ensure seamless integration.

Can you help if my processes are already automated?

Yes! We can audit your existing automations to ensure they’re efficient and scalable. If gaps or inefficiencies exist, we’ll recommend and implement improvements to optimize your systems.

What ongoing support do you offer?

We provide training, documentation, and ongoing support for all our solutions. If you encounter any issues or need updates as your business grows, we’re here to help.

How do I get started?

Getting started is easy! Contact us to schedule a consultation. We’ll discuss your goals, review your current processes, and propose a customized plan to streamline your operations and drive growth.

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Expert Help, Anytime You Need

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For our Pro tier clients, available Mon-Fri, 8 AM - 6 PM (EST) for urgent assistance.

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